At Deer Grace we want you to be happy with your purchase so we do have a return policy. Sale items are excluded from this policy and are final sale. See return policy below.
Returns and Exchanges:
- Shoes in new condition may be returned within 30 days of delivery for store credit. Return postage is the responsibility of the customer. Original shipping will not be refunded.
- Refund will be credited when shoes are received and found in new condition.
- If an item arrives with a defect, we will send a replacement free of charge. Please email us a picture and description of the imperfection.
- Unfortunately, because our inventory levels change on a daily basis, we cannot guarantee that you will be able to exchange your shoe for a different size or color. We do not offer exchanges. Simply return your shoe order, receive your refund and place another order for the shoes you'd like instead with your store credit.
USA, Australia and New Zealand
Please mail returns to:
Rest of World